1. Who We Are

 

BloomAI is an AI adoption consultancy that helps businesses integrate AI solutions securely, efficiently, and in compliance with industry standards. If you have any questions about this policy, you can contact us at:

 

BloomAI Technologies Ltd t/a BloomAI
21 Highnam Business, Gloucester, GL2 8DN

Email: hello@bloomai.co.uk
 

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2. What Data We Collect

 

We collect and process different types of personal data, depending on how you interact with us. This may include:

• Identity Data – Name, job title, company name

• Contact Data – Email address, phone number, business address

• Technical Data – IP address, browser type, device information (collected via cookies)

• Usage Data – Information about how you use our website and services

• Marketing & Communication Data – Preferences for receiving communications from us

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We do not collect sensitive personal data (such as health information, political beliefs, or biometric data) unless explicitly required and consented to.

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3. How We Collect Your Data

 

We collect data through:

• Direct interactions (e.g., when you contact us, sign up for services, or attend our workshops)

• Automated technologies (e.g., cookies and analytics tools tracking website interactions)

• Third parties (e.g., business partners or publicly available sources)

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4. How We Use Your Data

 

We only use your personal data when legally permitted. Common uses include:

• Providing Services – Delivering AI consultancy, training, and support

• Communications – Responding to inquiries, sending updates, and providing support

• Marketing – Sending industry insights and relevant updates (with your consent)

• Compliance & Security – Ensuring legal compliance, fraud prevention, and data security

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We do not sell, rent, or trade your data to third parties.

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5. Legal Basis for Processing Data

 

We process your data under the following lawful bases:

• Consent – When you opt into marketing communications

• Contractual Necessity – When data processing is needed to provide our services

• Legal Obligation – When compliance with the law requires data retention

• Legitimate Interests – When processing is necessary for business improvement and analytics

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6. Data Sharing & Third Parties

 

We may share your data with:

• Service providers (e.g., cloud hosting, email marketing, analytics)

• Regulatory bodies (if required for compliance or legal investigations)

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All third-party service providers are contractually bound to protect your data and comply with privacy laws.

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7. Data Security

 

We implement technical and organisational measures to safeguard your data, including encryption, access controls, and regular security audits.

Despite our efforts, no online transmission is 100% secure. If you suspect a data breach, please contact us immediately at hello@bloomai.co.uk.

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8. Data Retention

 

We retain personal data only as long as necessary for legal, contractual, or legitimate business purposes. If you request data deletion, we will securely erase your information unless required by law to retain it.

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9. Your Rights

Under UK GDPR, you have the right to:

• Access – Request copies of your data

• Rectification – Correct inaccurate or incomplete data

• Erasure – Request deletion of your data (subject to legal exceptions)

• Restriction – Limit how we use your data

• Objection – Opt-out of processing based on legitimate interests

• Data Portability – Receive a copy of your data in a structured format

• Withdraw Consent – Opt out of marketing communications at any time

To exercise your rights, contact us at hello@bloomai.co.uk.

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10. Cookies & Tracking Technologies

 

We use cookies to enhance your experience, track website usage, and improve our services. You can manage cookie preferences via your browser settings.

For details, see our [Cookie Policy].

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11. Updates to This Policy

 

We may update this policy periodically. Any significant changes will be communicated on our website or via email.

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Last Updated: 1st April 2025

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If you have any concerns about how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

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Contact us: hello@bloomai.co.uk